No contracts. No jargon. Just straightforward IT advice, fair pricing, and a solution that actually lasts.
When you have a tech problem, it can impact every aspect of your life. Whether it’s your mobile phone, laptop, internet, or other device, you need it back to normal ASAP. That’s where Nerds2U come in. We offer same-day service, 7-days a week for both personal and workplace tech issues.
Some issues need a tech saviour on the scene, while others can be solved over the phone. No matter where your Nerd is located, they’ll do their best to fix a device that’s gone haywire. This flexibility gives you peace of mind that no matter where you are or what’s going on around the country, a Nerd will be able to help.
Have you ever spoken to someone fluent in tech and not understood a word they said? You won’t have to worry about that with our Nerds. If you have a reoccurring tech problem, our team of experts will be able to explain it to you in simple terms, so you know how to fix it yourself next time.
Often, our customers have more than one tech issue that they need assistance with. Luckily, our Nerds have experience with a variety of devices, so you can use your one-hour service to sort all your tech issues in one go. There’s plenty of different gadgets that we can help you repair, protect, set up, backup or troubleshoot. Call up today to find out more!
Your devices contain valuable information, so it’s important that when something goes awry, you can seek help from someone you trust. You can rest assured knowing that every Geek is screened to ensure they’re as honest as they come. They’ll even be able to give tips and tricks to keep your data more secure than ever.
"The booking person was very helpful and easy to understand. All problems sorted, thank you!"
"Turned up right on time & fixed everything I wanted fixed. Very polite & courteous technician."
"Great service from Nerds2U - gave extra advice and tips and made sure everything was explained fully. Excellent."
"Very quick to understand the issue and worked through it with clear to understand commentary on what he was doing and explained his thinking."
"Nerds2U technician was very quickly corrected the problems I had called about, and some other small ones that I had not. All up an excellent performance."
"Nerds2U has great technical knowledge, is easy to understand, punctual, friendly and solved problem. Excellent experience."
"Just 5-10 minutes of red light therapy can do wonders for your skin, especially if you want to treat these common issues: aging, sun damage, wrinkles and cellulite."
"Nerds2U was very professional but also very on our level. Will definately reccomend them."
"Thank you for sorting my problem within minutes. Nerds2U was on time, professional, friendly and so very helpful. I learnt a lot and am extremely satisfied with this service."
"Nerds2U was excellent, very patient with us a we are seniors who knows nothing about technology"
"Nerds2U recovered all my files from an old computer and set up my external hard drive. Saved me a lot of time, frustration and worry"
Nerds2U provides professional IT and technology support to homes and businesses. We help fix computer issues, set up devices, improve internet and Wi-Fi, resolve software problems, and provide general technical assistance, either remotely or in person. If it involves technology, chances are we can help.
Yes. Nerds2U offers on-site visits across our service area. A technician can come directly to your home or workplace when the issue cannot be resolved remotely or when you prefer in-person assistance.
Yes. Many problems can be fixed remotely without the need for a visit. With your permission, a technician can securely connect to your device, diagnose the issue, and resolve it while you watch. Remote support is often faster and more cost-effective.
We support most common consumer and business technology, including:
• Windows and Mac computers
• Laptops and desktop PCs
• Email and cloud services
• Printers and peripherals
• Home and business Wi-Fi networks
• Mobile devices, where remote access allows
If you are unsure whether your device is supported, just give us a call.
Response times depend on availability and the type of support required. Remote support is often available the same day. On-site visits are scheduled as soon as possible based on location and technician availability. We aim to resolve issues promptly and efficiently.
Nerds2U uses clear, upfront pricing:
• Simple hourly rates
• Optional prepaid support packs
• No long-term contracts
Pricing is explained before work begins, so there are no surprises. You can refer to our pricing page.
If we are unable to resolve the issue, you will not be charged for the service. If a repair requires hardware replacement or specialist work, we will explain your options clearly before proceeding.
For remote support:
• Ensure your device is switched on
• Have an internet connection available
• Be present to approve access
For on-site visits:
• Make sure the device is accessible
• Have any relevant login details ready if needed
We will guide you if anything specific is required.
Yes. We use reputable, secure remote support tools. Access is only granted with your permission and can be ended by you at any time. We do not retain access after the session unless you specifically request it. Your privacy and security are taken seriously.
Our primary focus is support and problem-solving. If new hardware or software is required, we can advise on suitable options and help with setup, but you are never required to purchase through us.
You can book by completing our online form or give a call. We will discuss the issue, recommend remote or on-site support, and schedule a time that suits you.
Yes. Nerds2U provides IT support for small and medium businesses, including troubleshooting, system setup, email and network support, and ongoing assistance without long-term lock-in contracts.
Sign up and get insights and updates from Nerds2U.
